01708 344300

BETRA
Tenant Management Organisation

BETRA Tenant Management OrganisationBETRA Tenant Management OrganisationBETRA Tenant Management Organisation

BETRA
Tenant Management Organisation

BETRA Tenant Management OrganisationBETRA Tenant Management OrganisationBETRA Tenant Management Organisation

01708 344300

Working together to improve our neighbourhood and the lives of BETRA's residents 

About us

BETRA, our Tenant Management Organisation (TMO), was formed in April 2004. We were part of a new scheme from the Government, whose aim was to give back some power to residents on estates. 


We are run by a small, voluntary board consisting of local residents, supported by the estate manager, Nicola. A local Council representative also attends our monthly meetings. These board meetings usually take place at the BETRA office. Once a year we hold an annual general meeting. 

Our estate

The Barnstaple Estate is situated in Harold Hill in the London Borough of Havering, on the outskirts of north east London.


Our estate is made up of 13 Houses all of which are three stories high. The houses are listed below: 

Accrington House   /  Alcester House  /  Ampthill House
  /  Angmering House 

Cardigan House   /  Devizes House  /  Kirkham House  /  Oundle House

Radstock House  /   Southsea House  /  Stroud House   /  Thornbury House  /  Upton House 

Nicola, Estate Manager

"Management of the Barnstaple Estate is a serious business. BETRA has some 216 properties on the estate. But these are more than just properties, these our people’s homes, and this estate is our community. Working closely with our Board and Havering Council, we strive to make a difference every day."

Our staff

Nicola         Estate Manager


Hayley        Housing Officer


Mark            Senior Caretaking and Repairs Maintenance Officer 

Steven        Caretaking and Repairs Maintenance Officer


Amy             Caretaking and Repairs Maintenance Officer


Naomi         Bookkeeper 


Left - Amy, our newest recruit.

Events

Over the years BETRA has organised and supported all kinds of events and initiatives here on the Estate and in the neighbourhood.  These have included special family fun days on our green, seasonal events for children, and support services and opportunities for young people. We advertise them here and in our newsletter.

Volunteer Opportunities

... But those events don't organise themselves. We depend on the active participation of residents for these things to happen.  


Residents can become involved by joining our Board or by supporting our work in other ways such as helping to organise social events or helping in the office. You can volunteer as much time as suits you - an hour or two a week or more, depending on your other commitments.


Please visit the BETRA office for a chat with Nicola if you think you might like to get involved. We'd love to see you - the kettle's always on!

Next meeting of the BETRA Board:

TBC, at the BETRA office 

Capturing our community in photos

    Members of BETRA's Board (Jill, our Chair, top centre)

    1/8

    The latest edition of our twice-yearly newsletter

    BETRA News / December 2025

    Download PDF

    Contact Us

    Better still, feel free to visit us at the BETRA office.

    Our office is open Monday to Friday 9am to 4pm

    BETRA TMO

    8 Angmering House Barnstaple Road Harold Hill Romford RM3 7SX

    01708 344300 Email: manager@betratmo.co.uk

    Hours

    Open today

    09:00 – 18:00

    Our Havering Council partners:

    Homes and Housing

    Havering Council.

    Tel: 01708 434000

    Email: homes@havering.gov.uk 

    Website: www.havering.gov.uk

    Drop the BETRA team an email !

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    BETRA TMO

    8 Angmering House Barnstaple Road Harold Hill Romford RM3 7SX

    01708 344300

    Copyright © 2026 BETRA TMO - All Rights Reserved.

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